At Dovie Hikes, we aim to deliver your orders quickly and efficiently, wherever you are in the world.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.
Delivery Partners
We work with trusted local and international courier services to ensure your package arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment in real-time.
Cash on Delivery Orders
For customers opting for Cash on Delivery, please ensure that the correct address and contact number are provided at checkout. A confirmation call or message may be made prior to dispatch.
Incorrect Address or Delivery Issues
If an incorrect address is provided and the package is returned to us, additional shipping fees may apply to re-send your order. We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
Contact Us
If you have any questions about your shipment, feel free to reach out to our support team at [email protected].